Recharge Now

Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

Welcome to BusRecharge.shop ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website busrecharge.shop, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering with the Site or when choosing to participate in various activities related to the Site, such as online chat and message boards. This information includes:

  • Full name
  • Email address
  • Phone number
  • Bus card number
  • Payment information

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process transactions and send you related information, including confirmations and receipts.
  • Create and manage your account.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests.
  • Provide customer service and support.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you about promotions, special offers, and new services.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Rights Regarding Your Data

You have certain rights regarding your personal data:

  • Right to Access - You have the right to request copies of your personal data.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

8. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.

9. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BusRecharge.shop
Office 1204, Al Manara Tower
Sheikh Zayed Road, Dubai, UAE
Phone: +971 4 123 4567
Email: [email protected]

Last updated: May 28, 2025